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Udupi: Consumer Court has ordered Reader’s Digest magazine to pay compensation to the subscriber and costs for not rendering promised service. The court ordered to pay Rs 30,000 in compensation and Rs 5,000 in damages to the complainant Dr Kajal A D’Souza from Mudarangady and others.
Dr Kajal had paid three subscriptions, one to herself, one to her sister Caroline D’Souza in Mumbai and Fr Denis D’Souza, by remitting Rs 1,667 to Reader’s Digest magazine owned by India Today Media Group. She was responding to a special offer which was valid for 7 days. Dr Kajal had alleged that copies of the magazines were not sent to her and others as promised and their names were not included for the prizes for which they were eligible. She also mentioned that copies of prize list were also not sent to her and others.
The Court also directed Readers’ Digest to send free copies of magazines to the complainant and others from November 2016 to October 2017.
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